Refund and Cancellation Policy

1. Refund Eligibility

a. Tour Packages Booked Through Gotourista.com

• Travel Agent Partnership: Our tour packages are facilitated through trusted travel agents. Each agent has specific refund policies.
• Varied Policies: Depending on the travel agent and the package you choose, refund eligibility may vary. Always review the agent’s terms and conditions before booking.

2. Refund Process

b. Contacting the Travel Agent

• Direct Communication: For tour package refunds, contact the assigned travel agent directly.
• Booking Confirmation: You’ll find the travel agent’s contact information in your booking confirmation email.
• Refund Guidance: The agent will guide you through their refund process and provide the applicable refund amount based on their policy.